Frequently Asked Questions

Yes, memberships and academies are month to month. Lessons must be cancelled 5 days in advance .If you need to cancel or reschedule a bay session, please notify us at least 24 hours in advance. Late cancellations or no-shows may incur a charge equal to the session fee or a portion thereof. 

First, just email us or fill in one of the contact forms. As we get closer to opening date we will send out updates. We will also be adding a Book Now section to our website. 

Yes — we welcome players who want practice time in our (simulator/hitting) bays outside of formal lessons. You’ll still need to reserve the bay and follow facility guidelines. Membership may provide discounted or priority access.

Unlike general range access, our facility combines advanced tracking and analysis tools with custom coaching, equipment fitting, and tailored practice plans. The focus is on improvement and performance, not just casual hitting.

Any child under the age of 14 must be accompanied by an adult at all times. 

Last updated: [11/19/2025]

1. Introduction

Welcome to Iron Range Golf (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using our website www.ironrangegolf.com, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide To Us

We may collect personal information that you voluntarily provide when you:

• Sign up for an account
   
• Subscribe to our newsletter
   
• Contact us via forms or email
   
• Make a purchase (if applicable)
   

This can include:

• Name
   
• Email address
   
• Phone number
   
• Payment details (processed securely through third-party providers)
   
• Any other information you choose to provide

2.2 Information Automatically Collected

When you visit our website, we automatically collect:

• IP address
   
• Browser type and version
   
• Pages visited
   
• Time and date of visit
   
• Referring website
   
• Device information
   

We collect this information through cookies and similar tracking technologies.

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our website
   
• Improve user experience
   
• Communicate with you, including responses to inquiries
   
• Send updates, marketing communications, or newsletters (you may opt out anytime)
   
• Process transactions and payments (if applicable)
   
• Detect and prevent fraud
   
• Comply with legal obligations

4. Cookies and Tracking Technology

We may use cookies, web beacons, tags, and scripts to:

• Improve website functionality
   
• Remember your preferences
   
• Analyze website traffic
   

You can control or disable cookies through your browser settings, but some features of the website may not function properly.

5. Sharing Your Information

We do not sell your personal information.
We may share information with:

• Service providers (e.g., payment processors, email providers, analytics services)
   
• Legal authorities, if required to comply with laws
   
• Business partners, only when necessary to operate our services
   

All third parties are obligated to keep your information confidential.

6. Third-Party Services

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the internet is 100% secure.

8. Your Data Protection Rights

Depending on your location, you may have the right to:

• Access your personal information
   
• Correct inaccurate information
   
• Request deletion of your data
   
• Object to or restrict processing
   
• Withdraw consent at any time
   
• Request a copy of your data
   

To exercise these rights, contact us at info@ironrangegolf.com.

9. Children's Privacy

We do not knowingly collect data from children under 13 (or under 16 in certain regions). If we discover such data, we will delete it immediately.

10. Changes to this Privacy Policy

We may update this policy from time to time. Updated versions will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Email: info@ironrangegolf.com
Website: www.ironrangegolf.com

Last updated: [11/19/2025]

Thank you for shopping with Iron Range Golf Performance. We aim to provide high-quality products and services, and your satisfaction is important to us. Please read our refund policy carefully to understand your rights and responsibilities.

1. General Refund Policy

We offer refunds under certain conditions described below. By making a purchase on www.ironrangegolf.com, you agree to this policy.

2. Eligibility for Refunds

You may be eligible for a refund if:

• The item arrived damaged or defective
   
• You received the wrong item
   
• The product or service was not delivered as described
   
• A technical issue prevented access to a digital product
   

To qualify, you must contact us within [3] days of your purchase or delivery date.

3. Non-Refundable Items

Certain purchases are not eligible for refunds, including:

• Digital products that have been downloaded or accessed
   
• Services that have already been completed or partially delivered
   
• Personalized or custom-made items
   
• Discounted or clearance items (if applicable)
   

4. Digital Products

For digital or downloadable products:

• Refunds will only be issued if the product is defective, inaccessible, or not as described
   
• We may request supporting information or screenshots to verify the issue
   

5. Physical Products

To complete a refund for physical items:

• Items must be unused, in original packaging, and in the same condition received
   
• You may need to return the item to us before a refund is processed
   
• Return shipping costs may be the responsibility of the customer unless the item was defective or incorrect
   

6. Processing Refunds

Once your refund request is approved:

• Refunds will be issued to your original payment method
   
• Processing time is typically 5–10 business days, depending on your bank or payment provider
   

7. Late or Missing Refunds

If you haven’t received your refund after the stated timeframe:

1. Check your bank account again
    
2. Contact your credit card company—it may take additional time
    
3. Contact your bank; processing times may vary
    
4. If you still have not received your refund, contact us at [your email]
    

8. Contact us

To request a refund or ask questions about this policy, please contact:

Email: info@ironrangegolf.com
Website: www.ironrangegolf.com

1. Acceptance of Terms

By using our website, you confirm that you:

• Are at least 18 years old (or have consent from a parent/guardian),
   
• Agree to comply with these Terms and all applicable laws.
   

If you disagree with any part of these Terms, you must stop using the website immediately.

2. Change of Terms

We may update these Terms from time to time. When we do, we will update the “Last updated” date. Continued use of the site signifies acceptance of the revised Terms.

3. Use of Website

You agree not to:

• Use the site for unlawful, abusive, or fraudulent activities
   
• Disrupt or interfere with website functionality
   
• Attempt to gain unauthorized access to our servers or systems
   
• Copy, distribute, or modify any content without permission
   

We may terminate or restrict access if you violate these Terms.

4. Accounts

When creating an account, you must:

• Provide accurate and complete information
   
• Maintain the confidentiality of your login credentials
   

You are responsible for all activities that occur under your account.

5. Products and Services

We may offer products, services, subscriptions, or digital goods. By purchasing, you agree that:

• All purchases are subject to our Refund Policy
   
• Prices may change without notice
   
• We reserve the right to refuse or cancel orders
   

6. Payments

By making a purchase, you authorize us or our third-party payment processors to charge your payment method.
You agree that:

• All billing information you provide is accurate
   
• You will promptly update payment details if necessary
   
• We are not responsible for payment delays caused by your bank or payment provider
   

7. Intellectual Property

All content on the website—including text, graphics, logos, images, videos, code, and designs—is owned by or licensed to us and is protected by copyright and trademark laws.

You may not copy, reproduce, distribute, or use any content without written permission.

8. User Consent

If you submit content (such as comments, reviews, uploads), you:

• Grant us a worldwide, royalty-free license to use, display, modify, and distribute the content
   
• Confirm that the content does not violate any laws or third-party rights
   

We may remove user content at our discretion.

9. Third-Party Links

Our website may include links to third-party websites. We do not control or endorse those sites and are not responsible for their content or policies.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

11. Disclaimers 

Our website and services are provided “as is,” without warranties of any kind.
We do not guarantee:

• The website will be error-free or uninterrupted
   
• The accuracy or reliability of any content
   
• That any product or service will meet your expectations
   

Use of the website is at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• Any direct, indirect, incidental, or consequential damages
   
• Loss of data, profits, or business
   
• Issues caused by third-party services or your use of our website
   

13. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages resulting from:

• Your use of the website
   
• Your violation of these Terms
   
• Your infringement of rights belonging to others
   

14. Governing Law

These Terms are governed by the laws of [Minnehaha/South Dakota]. Any disputes must be resolved in the courts of South Dakota, unless otherwise required by law.

15. Contact Us

If you have questions about these Terms, please contact:

Email: info@ironrangegolf.com
Website: www.ironrangegolf.com